GEMS is a BPO Company offering Third Party Administration Services in Medical Claims Administration, Membership ID Card & Fulfilment, Online Pre-Approvals, Customer Care Services, Provider Network Contracting & Direct Billing Services, Provider Account Reconciliations, Fraud investigation etc. With strong Domain Knowledge and over 10 years of Regional Experience in handling Claims in Bahrain and Saudi Arabia. GEMS is a process and technology driven BPO currently handling over 240,000 lives.
GEMS also offers Back-office Services in Motor Insurance Claims administration, Intimation & Subrogation of Claims, Inter-Company Accounts Reconciliation, Customer Care Services, etc. GEMS is currently Handling around 20,000 Motor Insurance Claims annually. GEMS also provides Stores Management, inventory control, purchasing, general accounting, Accounts Receivable & Payable processing, etc with over 8 years expericence in the Kingdom of Bahrain.